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Online Tickets Help Guide

The most frequently asked questions pertaining to the
CasinoShuttle.com online ticketing program follow:

Q. Are your orders secure?
A. Yes, all orders are secure through SSL (Secure Socket Layer) encryption.

Q. What if I don’t have a credit card?
A. To purchase tickets online you must have a credit card. For your convenience, shuttle drivers will continue to accept cash when you board at the depot. Tickets maybe also be purchased at our corporate office at 3465 Astrozon Place, Colorado Springs 80910.

Q. What if my printer fails?
A. We track all tickets by their unique code. Your ticket will be valid until it is redeemed, or until it expires, so you are able to print it as many times as you need to since it is the code that we track, rather than the piece of paper itself. Simply resolve the issues with your printer and print again.

Q. What if I lose my printed receipt?
A. We track all tickets by their unique code. Your ticket will be valid until it is redeemed, or until it expires, so you are able to print it as many times as you need to since it is the code that we track, rather than the piece of paper itself. To retreive a lost ticket voucher, please click here.

Q. Can I purchase tickets for a group?
A. Yes, please contact us at 719-590-8687 for more information. We do not currently offer these tickets online.

Q. Can I purchase casino employee tickets?
A. Yes, please contact us at 719-590-8687 for more information. We do not currently offer these tickets online.
 
Q. How long are vouchers valid?
A. Vouchers are valid for 1 year from date purchased / issued.